jLaw Terms and Conditions
Last updated: 12 November 2026
These Terms and Conditions ("Terms") govern access to and use of the jLaw service at jlaw.et, operated by Jirtuu Software Labs (JSL) ("JSL", "we", "us", or "our").
Our headquarters are at 22 Town Square Mall, Addis Ababa, Ethiopia. Contact us at [email protected]. Our company website is jirtuu.com.
1. Agreement and scope
You agree to these Terms when you expressly accept them or enter into an order or service agreement that incorporates them. You must have the legal capacity and authority to enter into the agreement. If you accept on behalf of a law firm, company, or other organization, you confirm that you are authorized to bind that organization. In that case, "you" includes the organization and, where relevant, its authorized users.
An individual user's acceptance does not authorize them to purchase services, disclose client information, or commit their organization beyond their actual authority. Requesting a demonstration does not itself create a paid subscription.
These Terms apply to the service operated by JSL. Independently operated installations and services supplied directly by other providers have their own terms. A separately agreed service agreement or order takes priority over these Terms where it expressly addresses the same subject. An applicable data-processing agreement governs its subject matter. Mandatory law takes priority over all contractual provisions.
Our Privacy Policy explains how personal information is handled. Accepting these Terms is not blanket consent to every form of personal-data processing.
2. Accounts and organization access
jLaw is intended for professional use by adults. Provide accurate account information, protect your credentials, and use only accounts and workspaces you are authorized to access. Individual credentials must not be shared. Notify us promptly if you suspect unauthorized access or a security incident involving your account.
Organizations are responsible for authorizing their users, assigning appropriate roles, managing invitations, and removing access when it is no longer appropriate. Administrators may manage membership, sharing, approved AI features, and export or deletion permissions according to their actual roles. Access to a workspace does not automatically grant access to every matter or document in it.
You are responsible for instructions and activities that you authorize through your account. This responsibility does not excuse a security failure or other breach for which JSL is responsible under the agreement or applicable law.
3. What jLaw provides
jLaw provides software tools for legal research, document organization, drafting, analysis, review, and collaboration. Available features depend on your organization's configuration, agreed service scope, and enabled providers or integrations.
jLaw is a technology service. JSL does not become your lawyer or your client's lawyer by providing it. Use of the service does not create a lawyer–client relationship with JSL. Unless separately agreed in writing, JSL does not undertake legal representation, submit filings, or monitor legal deadlines on your behalf.
You remain responsible for professional judgment, legal advice, filings, deadlines, client communications, and decisions made using the service. Any separate professional engagement must be assessed on its own terms and cannot be inferred from an AI response or a software feature.
4. AI results, research, and human review
AI-generated content can be incomplete, inaccurate, outdated, or misleading. It may invent authorities, misquote documents, omit relevant facts, or misunderstand a jurisdiction or legal issue. A citation, confidence statement, or polished draft is not a guarantee of accuracy.
Before relying on a result, you must check the relevant facts, underlying documents, authoritative legal sources, applicable jurisdiction, and current law. Templates and translations require review for their intended use. Automated results must not be treated as a final determination of a person's legal rights or other significant interests.
jLaw does not guarantee a particular legal, commercial, or litigation outcome. Different users may receive similar outputs. You must review outputs for confidentiality, accuracy, third-party rights, and suitability before sharing, signing, submitting, or otherwise using them.
If you enable an integration or tool capable of sending information or taking an external action, you are responsible for the scope of the authorization you give and for reviewing the action where confirmation is provided. A generated suggestion alone should not be treated as proof that an external action succeeded.
5. Acceptable use
Use jLaw only for lawful, authorized purposes and within your agreed service scope. You must not:
- Access another person's account, workspace, documents, or credentials without authorization.
- Upload or disclose information in breach of applicable law, client instructions, confidentiality duties, or another person's rights.
- Introduce malicious software, deliberately disrupt the service, or bypass access controls or agreed usage limits.
- Use the service for fraud, impersonation, unlawful harassment, or knowingly misleading representations about people or legal authorities.
- Present generated content as independently verified when it has not been checked, or falsely represent JSL as endorsing your advice or work.
- Resell access to the hosted service or allow unauthorized third parties to use your subscription, unless agreed with JSL.
- Conduct intrusive testing of the hosted service without authorization, except to the extent a right cannot lawfully be restricted.
These restrictions concern use of the hosted service and do not remove rights granted by applicable law or the separate open-source licenses discussed in Section 13. If you identify a security issue, report it to [email protected] without unnecessarily accessing or disclosing other users' information.
6. Your content and generated work
"Customer Content" means documents, prompts, matter information, correspondence, and other material you or your authorized users provide to jLaw. You and your licensors retain your rights in Customer Content. You must have the authority and lawful basis necessary for JSL and the enabled providers to process it for the requested service.
You grant JSL a limited, non-exclusive permission to host, copy, process, transmit, and display Customer Content as necessary to provide the service, follow authorized instructions, provide support, and meet applicable legal obligations. JSL may use service providers for these purposes, subject to the applicable data-processing and confidentiality arrangements. This permission continues only to the extent necessary for lawful retention and agreed recovery processes after active use ends.
This permission does not authorize JSL to sell Customer Content, make private matters public, or reuse client or matter content for unrelated model training. Additional purposes require an appropriate separate arrangement, notice, and lawful basis. Provider-specific handling is addressed in the Privacy Policy and applicable agreements.
JSL does not claim ownership of your generated work merely because jLaw was used to produce it. Your ability to use an output remains subject to applicable law and rights in any source material, licensed templates, or third-party content it includes. We do not guarantee that an output is original, exclusive, free of third-party rights, or eligible for copyright protection.
7. Confidentiality and personal information
Each party must protect the other party's non-public information received through the service and use it only for the agreed relationship or another lawful, authorized purpose. JSL will limit disclosure of Customer Content to authorized personnel, service providers, collaborators designated through the service, and other recipients permitted by the applicable agreements or law.
Confidentiality obligations do not apply to information that the receiving party can show became public without a breach, was already lawfully known without a confidentiality restriction, was independently developed, or was lawfully received from someone entitled to disclose it. Where disclosure is legally required, the receiving party will limit it to what is required and give notice when legally permitted and reasonably practicable.
You must assess whether submitting particular information is consistent with client instructions, legal professional privilege, confidentiality, and data-protection requirements. Only provide information needed for the intended purpose. These responsibilities do not transfer JSL's own legal obligations to you.
Personal information is handled as described in the Privacy Policy and any applicable data-processing agreement. These Terms do not authorize processing or international transfers that would otherwise be unlawful, and they do not waive an individual's statutory privacy rights.
8. Third-party providers, integrations, and sources
Some features depend on AI providers, hosting or storage services, research databases, or integrations selected for your organization. Relevant information may be sent to an enabled provider to perform a requested task. Confirm that its terms and data-handling arrangements are suitable for the intended use before enabling it or submitting restricted material.
If you contract directly with a third-party provider, its charges, availability, and terms govern that separate relationship. Connecting an account authorizes the access and actions permitted by the connection; disconnect it or revoke access when it is no longer needed. Disconnection does not automatically delete copies already transferred to another service.
Third-party content may be subject to its own attribution, use, or license requirements. A link or search result is not an endorsement or a certification of accuracy. The use of third-party services does not remove obligations that JSL has undertaken to you or that applicable law places on JSL.
9. Orders, fees, trials, and renewals
Before a paid service begins, the applicable order or offer must identify the service scope, price, currency, taxes and other charges, billing schedule, payment terms, service period, and any usage limits or additional usage charges. These commercial terms require your agreement. An invoice must reflect the agreed arrangement and does not by itself introduce new terms.
Pay undisputed charges by the agreed due date. If you dispute a charge, contact [email protected] with the relevant details so it can be investigated. Any additional collection charge or late-payment charge must have a lawful, agreed basis.
A demonstration, evaluation, or trial is subject to its disclosed scope and duration. It does not automatically become a paid subscription unless you expressly agree to that arrangement. Automatic renewal applies only where the renewal period, charges, and cancellation method have been clearly disclosed and accepted.
Price or plan changes apply only in accordance with the agreed order, required notice, and applicable law. A change to these published Terms does not retroactively change agreed charges.
10. Cancellation and refunds
You may request cancellation by contacting [email protected], or through an available cancellation function. For an organization subscription, the request must come from someone authorized to manage it. We will confirm receipt and explain the effective date and any refund or remaining charges under the applicable agreement and law.
Contractual cancellation timing, early-termination charges, and refund arrangements must be disclosed and agreed before purchase. They cannot override mandatory consumer rights. Removing a user or deleting an individual account is separate from cancelling an organization's subscription; identify the service or order you want to cancel.
Where Article 29 of Ethiopia's Electronic Transaction Proclamation applies, a consumer may cancel a service transaction without reason or penalty within seven days after starting to receive the service, with the statutory refund due within thirty days of cancellation. Other statutory remedies may also apply. Nothing in these Terms excludes those rights. See the Electronic Transaction Proclamation No. 1205/2020, particularly Articles 28–34.
11. Availability, support, and service changes
JSL will use reasonable care and skill in providing the service. Availability can be affected by maintenance, technical faults, network conditions, security events, or provider outages. Any service-level commitment, response-time commitment, or service credit must be stated in the applicable service agreement.
We may maintain, improve, or replace features. Where a change materially reduces an agreed paid service, we will provide reasonable advance notice where practicable and address continuation, cancellation, or other remedies under the applicable agreement and law. Urgent security or legal changes may need to take effect sooner.
Maintain the records and exports your organization needs for its own professional and business obligations. Backup and recovery arrangements depend on the agreed service and are not a guarantee that every version of a document can be restored. This does not excuse JSL from an agreed backup obligation or liability for its own breach.
12. Suspension, termination, and access to records
JSL may restrict or suspend access where reasonably necessary to address a material breach of these Terms, non-payment of undisputed overdue charges after notice, a credible security threat, unlawful activity, or a binding legal requirement. Action should be proportionate to the issue.
Where reasonably practicable and legally permitted, we will explain the reason, provide an opportunity to resolve it, and restore access when the grounds for restriction no longer apply. Immediate action may be necessary to protect people, data, or the service. You can ask us to review a restriction at [email protected].
Either party may terminate for the other party's material breach if it is not remedied within a reasonable period after written notice, or immediately where the breach cannot reasonably be remedied or continued performance would be unlawful. Other termination rights in an agreed order or mandatory law remain available.
On expiry or termination, your entitlement to use the service ends as provided in the applicable agreement. Where lawful and reasonably practicable, JSL will give the customer a reasonable opportunity to arrange an authorized export before active access ends. Contact us before the end of the service period to coordinate this. Available exports depend on the user's role and organization permissions.
Leaving an organization or closing an account does not automatically erase organization-owned or shared work. Retention, departure archives, deletion, and backup copies are governed by the applicable agreements, instructions, legal requirements, and Privacy Policy. Statutory access or deletion requests remain available independently of subscription status.
13. JSL materials and open-source software
JSL and its licensors retain their respective rights in the service's branding, software, documentation, and other materials, excluding Customer Content and rights belonging to others. Your service agreement permits you to use the hosted service within its agreed scope; it does not grant a general right to use JSL's name or branding as your own.
jLaw includes open-source software and may include separately licensed templates or other materials. Those components remain subject to their applicable licenses, including the GNU Affero General Public License where applicable. These Terms do not narrow rights those licenses grant or replace required license notices or source-code obligations. The relevant component license controls in the event of a conflict concerning that component.
14. Warranties and responsibility for loss
JSL does not promise that AI outputs will be accurate or that the service will be uninterrupted or suitable for every legal matter. These limitations must be read together with JSL's duty of reasonable care, any express commitments in the applicable agreement, and mandatory legal protections.
To the extent permitted by applicable law, neither party is liable to the other for indirect or consequential losses arising from the agreement. This does not exclude losses merely because they involve data or business activity; their legal character and the circumstances of the breach remain relevant. Each party must take reasonable steps to reduce avoidable loss.
Any monetary liability cap must be separately and clearly agreed in the applicable service agreement and is effective only to the extent legally permitted. Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, gross negligence, death or personal injury where exclusion is prohibited, or any other liability that cannot lawfully be excluded or limited. Statutory consumer remedies and data-protection rights remain unaffected.
15. Governing law and disputes
These Terms are governed by the laws of Ethiopia, subject to mandatory protections that apply to a party and cannot be displaced by agreement.
If a dispute arises, contact [email protected] with a description of the issue and the resolution sought. Both parties should try to resolve it in good faith. This does not require a person to delay urgent relief, miss a legal deadline, or give up a right to contact a regulator or competent authority.
Unless a separate valid agreement provides otherwise, disputes may be brought before courts with jurisdiction in Addis Ababa, Ethiopia. This does not remove any right to use another forum where mandatory law provides it. These Terms do not impose compulsory arbitration or waive statutory complaint rights.
16. Changes and notices
The current version of these Terms will be available at jlaw.et/terms. We will identify revisions by their updated date and provide reasonable advance notice of material changes through an appropriate service or account communication, except where an urgent legal or security reason requires a shorter period.
Changes to an existing agreement take effect only through the amendment procedure that agreement permits and any acceptance required by law. Publication alone does not retroactively change an existing order or resolve an existing dispute in JSL's favour. If acceptance of revised terms is needed, it must be requested through an appropriate agreement process.
Keep your account contact details current. Notices about the service can be sent to those details or delivered through the service where appropriate. A requirement for formal legal service remains governed by applicable law.
17. General provisions
These Terms and the agreements they validly incorporate set out the parties' arrangement for the service. A provision that is invalid or unenforceable applies only to the extent permitted by law; the remaining provisions continue where they can operate lawfully. A delay in enforcing a right is not, by itself, a waiver of that right.
Neither party may transfer an agreement to another person in a way that unlawfully reduces the other party's rights. Any permitted business transfer remains subject to the applicable agreement, confidentiality obligations, and data-protection requirements.
Provisions that by their nature need to continue after termination, including confidentiality, rights in content, lawfully accrued payment obligations, liability, and dispute provisions, continue to the necessary extent. Nothing in these Terms removes a mandatory right under Ethiopian consumer-protection, electronic-transactions, or data-protection law.
18. Contact JSL
For questions about these Terms, support, cancellation, or complaints, contact:
Jirtuu Software Labs (JSL)
- Attention: jLaw Support and Legal
- Email: [email protected]
- Headquarters: 22 Town Square Mall, Addis Ababa, Ethiopia
- jLaw: jlaw.et
- Company website: jirtuu.com